Wait until the initial analysis page is over, then select the Microphone that you’re having issues with and hit Next. Inside the Troubleshoot tab, scroll down to the Find and fix other problems tab and click on Recording Audio. Then, type “ ms-settings:troubleshoot” to open up the troubleshooting tab of the Settings app. Press Windows key + R to open up a Run dialog box. Here’s a quick guide on running the Recording Audio troubleshooter: This utility will automatically apply a collection of repair strategies that might just end up fixing the problem automatically. 
If your microphone drivers are not correctly or some settings are preventing Windows from controlling your mic levels, you might be able to resolve the issue automatically by running the built-in Recording Audio troubleshooter. Method 1: Running the Recording Audio troubleshooter One of the potential fixes below is bound to solve the issue in your particular scenario. Down below, you’ll find a collection of methods that other users in a similar situation have successfully used to get the issue resolved.įor the best results, follow the methods in the order that they are presented. If you’re struggling to resolve this particular issue, we have a few troubleshooting methods that will help you bring the microphone boost option back into the Levels window. If this scenario is applicable, you’ll have little choice but to invest in a dedicated PCI soundcard.
Hardware doesn’t support microphone boost – There are certain audio soundcards (especially integrated solutions) that won’t allow you to boost your mic levels. 
Several affected users have reported that the issue was resolved after they’ve updated the necessary drivers via Windows Update or Device Manager.
Outdated microphone driver – This particular issue can also occur if you’re working with an outdated sound recording driver. In this case, you might be able to resolve the issue by running the Recording Audio troubleshooter to solve the problem automatically. The microphone is disabled from settings – Microphone boost can also be unavailable due to some Audio Recording settings. Some affected users have reported that the issue was resolved after they connected the microphone to a different port. Microphone connected to the wrong port – As some users have reported, this particular issue can also occur if you’ve managed to connect your mic to the wrong port.
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